Healthcare
Return clinical time to clinicians.
Healthcare administration is where AI has the clearest near-term value: referrals, prior authorisation, documentation, scheduling, follow-up. Velum builds these workflows with privacy and clinical oversight designed in.
In short
How does Velum help healthcare businesses?
Velum helps healthcare providers and health-tech companies by automating referral and prior-authorisation paperwork, clinical documentation drafts for clinician review, scheduling and reminders, and patient communication, deployed under HIPAA-aligned controls and with clinicians approving all clinical content.
What we automate
AI-native services for healthcare
- 01
Referrals and authorisations
Packet assembly, payer-rule checks and submission tracking, with staff handling only the exceptions.
- 02
Documentation drafts
Encounter and discharge summaries drafted from structured data and notes for clinician review and sign-off.
- 03
Scheduling and reminders
Waitlist management, reminders and rescheduling handled conversationally across phone, SMS and portal.
- 04
Patient follow-up
Post-visit instructions, medication reminders and check-ins, with escalation to care teams on defined triggers.
Systems we connect
Built on what you already run
- EHR
- Practice management
- Payer portals
- Patient communication
- Billing
Questions from healthcare teams
01Is Velum HIPAA compliant?
Velum deploys under a business associate agreement, uses providers that offer HIPAA-eligible services, and keeps protected health information inside your environment or a dedicated tenant. Clinical content is always reviewed by a clinician before it reaches a patient.
Bring one function from your operation.
Thirty minutes with a Velum lead. We map it and tell you whether it is a good first candidate.