Agents by department
Connect the systems, remove the copy-paste, and let the work flow.
Workflows across your ERP, CRM, help desk, documents and messaging, with people only where judgement is needed.
- 0 manual handoffs
- −60% ticket queue
- Same day dispatch
In short
What do Velum automations do?
Velum Automations are cross-system workflows built on Velum Runtime: order-to-fulfilment, ticket triage and routing, form-to-record, document generation, alerting and exception handling. They connect systems through APIs and MCP, log every step, and route irreversible actions to a person for approval.
Where ops, GTM and CRM agents handle a function, automations handle the seams between systems: orders to fulfilment, tickets to engineering, forms to records, alerts to action. Built on Velum Runtime with the same logging, approvals and evaluation as everything else.
What we can implement
The agents in this line.
- Same-day dispatch
Order-to-fulfilment
Orders validated, routed and confirmed across commerce, inventory and shipping.
- Queue down 60%
Ticket triage
Tickets classified, enriched and routed; standard cases resolved.
- 0 re-typing
Form-to-record
Any form or email becomes a correct record in the right system.
- Minutes, not days
Document generation
Contracts, invoices and certificates produced from live data.
- Problems seen first
Exception desk
Delays, shortages and anomalies detected with proposed actions.
What changes
Before and after.
Typical ranges from comparable deployments. Your baseline is measured in the audit.
Manual handoffs per order
Before4
After0
−100%
Ticket first response
Before6 hours
After2 minutes
−99%
Data re-typed between systems
BeforeDaily
AfterNever
Gone
Ranges observed across comparable deployments. Your Assess produces the real baseline.
Your numbers
What is this work costing you today?
Move the sliders. The maths is simple and shown.
Your numbers
An assumption to explore, not a promised result.
What that is worth
58 h
reclaimed every week
$134,784
value per year
249 h
every month
1.4 FTE
of capacity returned
Hours on repetitive work, per week
Gross capacity estimate, not cash savings. Excludes implementation, software, and supervision costs. We validate assumptions in the audit.
Automations: good questions
01How is this different from Zapier or n8n?
We use those tools where they fit. The difference is the agent layer that reads unstructured inputs and makes judgement calls, plus the runtime that logs, evaluates and routes approvals.
02How do we start?
With an AI opportunity audit: we map the workflow, report the opportunities, and agree scope and success criteria before building.
03What happens after launch?
We hand over documentation and train the owner. Managed AI operations can run and improve the agents for you.
How we deliver it
Services behind every agent.
AI opportunity audit
Know exactly what to automate, and what it is worth.
We map how work actually moves through your teams and tools, score every candidate workflow on value, feasibility and risk, and hand you a costed roadmap. You decide what to build with real numbers in front of you.
2 to 3 weeksCustom AI agent development
Agents built around how your team already works.
We design, build and ship AI agents that do real work inside your tools: reading documents, updating systems, drafting replies and making routine decisions, with a person approving anything that matters. Tested on your real cases before launch.
4 to 8 weeks per agentManaged AI operations
Agents that keep getting better after launch.
Once agents are live we run them: monitoring quality and cost, re-running evaluations on every change, upgrading models, fixing integrations when vendors change their APIs, and shipping new improvements every month.
Monthly, cancel any time
Connect the systems, remove the copy-paste, and let the work flow.
Clear scope. Tested workflows. A supported launch. Thirty minutes to find out if your function qualifies.