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Velum

Personal CRM agent

Relay

A personal CRM the owner runs by chatting in WhatsApp.

Built for · Relationship-led SMBs: recruiters, brokers, agencies

Demo with sample data

What it does

How Relay works.

The owner tells the agent what happened, or lets it read a connected WhatsApp Business conversation, and it keeps contacts, deals, notes and follow-ups up to date. It drafts replies and reminders, and the owner approves every outbound message.

  • Chat is the interface

    Notes, questions, reminders and approvals all happen in a WhatsApp thread with the agent.

  • Records fill themselves

    Each conversation updates the contact, the deal stage and the next step, with the source message linked.

  • Follow-ups never slip

    The agent drafts the follow-up at the right time and waits for a one-tap approval before sending.

  • A daily brief

    Every morning: who to call, what was promised and which deals have gone quiet.

Screenshots

Inside Relay.

Relay: The owner tells the agent about a meeting in WhatsApp

What it proves

A personal agent inside the messaging app people already live in, turning conversations into structured records with the owner approving what goes out.

Where we apply it for clients

  • Personal agents for sales and account teams
  • WhatsApp-first SMB CRMs
  • Field teams that never open the CRM

Built with

  • WhatsApp Business Platform
  • Next.js
  • Python
  • Postgres

Want personal CRM agent in your business?

Thirty minutes. One real workflow. We will tell you what it would take.